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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Norma Alvarez

April 11, 2024

5  out of  5 rating by Norma Alvarez
"I called and got quoted and insured so quickly ! Lilly is my agent and she is just amazing , I am comfortable knowing I can text or reach her with any questions and she gets back to me promptly. I am a young driver and State Farm has the best deals for young qualified drivers. Thank you Lilly !!"
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Jeremy Ratcliff

April 4, 2024

5  out of  5 rating by Jeremy Ratcliff
"Messina Beltran was an awesome person to work with. Fast, sufficient, and a over all badass"
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Maria Guzman

March 28, 2024

5  out of  5 rating by Maria Guzman
"Yessica is always so helpful! Great customer service and very communicative. Goes over and beyond to help."
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Rich Workman

March 28, 2024

5  out of  5 rating by Rich Workman
"I called and worked with Anna 3 days before my Auto and Home insurance was set to renew. She helped me find a better policy at a lower price and the entire process was quick and easy. Highly recommend!"
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Fidel Moreno

March 22, 2024

5  out of  5 rating by Fidel Moreno
"I have never had an Insurance company care so much before like Houston's office has! Wow, talk about one big family, they all make you feel welcomed and are there for you every step of the way! Thank you all... the Moreno family (Wylie Tx)"
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Destiny Legates

March 12, 2024

5  out of  5 rating by Destiny Legates
"Anna Johnson was able to help me get set up with a new insurance bundle. She was patient and kind!"
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Gabby Warren

February 14, 2024

5  out of  5 rating by Gabby Warren
"Ashley is hands down the best . Love this agency!!"
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Benjamin Kannenberg

January 27, 2024

5  out of  5 rating by Benjamin Kannenberg
"Houston was able to cut my insurance by about 50%. Customer service has been excellent! Highly recommend to anyone who is tired of their insurance agent they can’t get a hold of."
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Lexy Mosser

January 26, 2024

5  out of  5 rating by Lexy Mosser
"The staff is always polite and very informative. I’ve been using StateFarm for years now and I won’t be switching anytime soon."
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René Shaw

November 24, 2023

1  out of  5 rating by René Shaw
"Horrible customer service both in quality of service and execution of services. Difficult to contact or decipher what office is trying to convey. Pick a different rep."
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Anne Brooks

September 29, 2023

5  out of  5 rating by Anne Brooks
"Ashley is the best. Very informative and helpful. She knows her job well! I am very confident that if there is ever a challenge she will get the answers and make it right! You Go Girl!!🎉"
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September 6, 2023

5  out of  5 rating by M
"Claudia was great! Explained everything in detail, such a pleasure to work with."
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David Peruski

August 18, 2023

5  out of  5 rating by David Peruski
"This review though being given a 5 star review did not start out that way. It initially started out as a one star review. Quite honestly there are issues and I am not sure if it is entirely with State Farm Corporate or this agency. Without going into every last detail there have been significant issues. Now when I catch people's ear then I seem to get action but I don't like having to get to that point and that is a concern to me because if I did not catch things then they do not either. They are taking care of me and so this is my reason for ranking them high. I will acknowledge that maybe the world will never be like it was before the pandemic and maybe I am getting to be too much like Otto (see the movie with Tom Hanks). I have been with State Farm for at least 38 years but it has changed over the years and I am not sure if it is for the better. I would like to hope that all will be good but that rests with State Farm. I know I could get cheaper insurance but I guess I felt like I was paying for quality in addition to insurance and was willing to do that. However, if the quality is gone...I am not sure what may keep me at State Farm. As I said at the start of this review they have been working with me and so I am giving them the benefit of the doubt that all will stay good."
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ryan collins

August 4, 2023

1  out of  5 rating by ryan collins
"Service was good but the greed is what gets me. Car insurance more than doubled in one year, no claims same now older vehicles that are worth less. Home insurance went up 60% on first renewal. Not even close to competitive. Good service is not worth an extra 3k a year, for the one time a year you need to contact them. They had zero interest in competing with other companies. Thanks for the reply but as you can see my name is not Justin lol guess you only actually read the good reviews:) also I tried to call and nobody cared."
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Carlos J Samaniego

July 15, 2023

5  out of  5 rating by Carlos J Samaniego
"Excellent Insurance. Many thanks to Yessica for her excellent attention and service. My wife and l are very grateful and highly recommend them."
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Madeline Buchanan

May 15, 2023

5  out of  5 rating by Madeline Buchanan
"Houston and his team are the most caring and friendly people out there!! They always go out of their way to make it a personal relationship and not “just insurance!” Would highly recommend then to anyone!"
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Ms Luv

May 12, 2023

5  out of  5 rating by Ms Luv
"Highly recommend!! Especially with Ms Ashley Washington she’s amazing, with a great personality. She has been our agent for the past years. She makes things easy for us, very understandable with explaining everything real smooth. She is awesome! We are thankful for her 💕"
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Vanessa Sanchez

May 11, 2023

5  out of  5 rating by Vanessa Sanchez
"Ashley has always been an amazing agent! She helped me get my renters insurance and has always made me feel like we know each other which helps with me being able to communicate any questions or concern I have so easily."
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Keisha Bosley

May 10, 2023

5  out of  5 rating by Keisha Bosley
"Ashley is phenomenal! Very professional, helpful and response extremely fast! She's truly appreciated!"
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Katelynn Hatten

May 10, 2023

5  out of  5 rating by Katelynn Hatten
"highly recommend! anna johnson has been so helpful with making sure all my needs are met! definitely recommend going through anna!"
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Kristyn Schissler

May 10, 2023

5  out of  5 rating by Kristyn Schissler
"Ashley Washington for the win! She is makes sure to fit everything to your personal needs. She's professional and knowledgeable. Can't beat the service or prices with her and state farm."
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Jorge Martínez

May 10, 2023

5  out of  5 rating by Jorge Martínez
"Trustworthy insurance agency to work with, Anna stays on top of all of my questions and addresses any problems I may encounter in a super timely matter, when I call I know I’ll get a full assessment into my personal insurance questions/needs"
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John Donovan

May 10, 2023

5  out of  5 rating by John Donovan
"Anna helped me and she did an excellent job! Nothing to complain about."
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tiffany miner

March 16, 2023

5  out of  5 rating by tiffany miner
"this experience through state farm has been so smooth and easy. Anna johnson has made this a fantastic experience. She is so patient and sweet! i absolutely recommend talking to anna!"
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Connor Hennessey

February 23, 2023

5  out of  5 rating by Connor Hennessey
"It’s hard to beat the service and ease of mind you get when you choose Houston Tullos and his team for your insurance needs. It starts with him and trickles down to his great staff. Large or small, he can help you and will always have the best coverage for the best price. Using someone in your community is important to me, and I’ve known Houston since we were kids. It doesn’t get any more Community than that."