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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Twisted Steel

April 23, 2025

5  out of  5
rating by Twisted Steel
"Brittani was the epitome of professionalism. She went above and beyond with a helpful attitude that made all the difference. Thank you"
We responded:
"Thank you, Twisted Steel, for your wonderful feedback! I’m glad to hear that Brittani’s professionalism and helpful attitude made a positive impact on your experience. We appreciate your kind words and are here to assist with any future insurance needs or questions you may have."
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Ana Palacios

April 11, 2025

5  out of  5
rating by Ana Palacios
"I really appreciate to Idalia, she helped me with my rental's and car insurance insurance. Idalia made the process so easy and was always ready to help me. Thank you Idalia, with Houston Tullos State Farm. Gracias a Idalia de Houston Tullos State Farm. Ella me ayudó con mi aseguranza de mi carro y de mi apartamento. Siempre estuvo lista a responder a todas mis preguntas y a darme los mejores precios que se acomodaron a mi presupuesto. La recomiendo es muy amable. Gracias Idalia por su ayuda."
We responded:
"Thank you, Ana! We’re glad to hear that Donna made the process easy and was there to help every step of the way. She truly cares about making things simple and finding the right options for each person. We appreciate you taking the time to share your experience and for choosing us. If you ever need anything, don’t hesitate to reach out. Thanks again!"
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Norma Alvarez

April 10, 2025

5  out of  5
rating by Norma Alvarez
"Yessica is such a great person very nice, always available & answers all my questions a Great service"
We responded:
"Norma, thank you for your wonderful review! We're so happy to know that Yessica has been able to assist you so effectively. Her dedication to providing excellent service and being available for all your questions is truly appreciated. We're grateful to have her on our team. If you ever need anything else, don't hesitate to reach out!"
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Lorraine Schriver

April 10, 2025

5  out of  5
rating by Lorraine Schriver
"Idalia Romero @ Houston Tullos, Agent, is a super organized insurance associate. She has demonstrated the utmost professionalism for me in over a three month interval of time with my criteria of solving a car wreck. I have totally depended on her direction and expertise for concluding all my paper work and updates for my policy. Idalia has exemplified superb customer service. I consider myself so fortunate to have had someone of her expertise assisting me. If you have any questions or difficult scenarios, this young lady can certainly meet that criteria. I am grateful for her kindness during this time. In fact, she always has been in the most cheerful and willing to help each time I called. Any call backs were absolutely returned with promptness. Thank you Idalia Romero for this opportunity to know the good ol' customer service still exists."
We responded:
"Thank you, Lorraine, for sharing your experience! I'm happy to hear that Idalia's professionalism and organization made a positive impact during your time with us. Her dedication to providing excellent customer service is truly appreciated, and we're glad she could assist you with your car wreck situation. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Stephany Palacios

April 3, 2025

5  out of  5
rating by Stephany Palacios
"Idalia was reassuring and found a way to save money but still keep my independence on billing. Will be my go to from now on."
We responded:
"Thank you, Stephany! I'm happy to hear that Idalia was able to provide reassurance and help you save money while maintaining your billing independence. It's wonderful to know she'll be your go-to from now on. If you have any questions or need further assistance, feel free to reach out to our office anytime!"
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R. Escobedo89

April 3, 2025

5  out of  5
rating by R. Escobedo89
"This branch is always helpful every time I need some changes done on my policies."
We responded:
"Thank you! I'm happy to know that our team has been helpful with your policy changes. Feel free to reach out if you need further assistance or have any questions."
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Beryl Cruz

April 2, 2025

5  out of  5
rating by Beryl Cruz
"Idalia helped me to review my house and car Policy and explained every detail on it, she took the time to called me twice and went over every important note in my policy. She is very nice and have an excelente customer service. Thank you Idalia."
We responded:
"Thank you, Beryl, for sharing your experience! I'm happy to hear that Idalia was able to assist you, providing detailed explanations and excellent customer service. It's great to know she took the time to ensure you understood everything. If you have any more questions or need further assistance, feel free to reach out to our office."
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nanda fanfair

March 31, 2025

5  out of  5
rating by nanda fanfair
"I would like to thank Grisel for all her help and following up with updating my account. She went above and beyond to make sure my account was updated, due to previous reps not doing their jobs. Grisel showed professionalism and was very knowledgeable also definitely put the client first, by making sure that the client was able to get the services that she needed. She is the face of State Farm and represents the company very well!"
We responded:
"Thank you, Nanda, for the fantastic rating! I'm glad you're satisfied with our service. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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patrick blue

March 21, 2025

5  out of  5
rating by patrick blue
"Idalia was a great help ,and took the time to go over everything I needed"
We responded:
"Thank you, Patrick, for sharing your experience! I'm happy to hear that Idalia was able to assist you and provide the information you needed. Our team is always here to help, so feel free to reach out for any future questions or needs!"
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NICK JOHNSON

March 12, 2025

5  out of  5
rating by NICK JOHNSON
"Brittani Suapaia was very polite and knowledgeable. She made my day saving me alot of money. She always followed up with me. Making I'm doing everything right."
We responded:
"Thank you, Nick, for sharing your experience! I'm happy to hear that Brittani was able to assist you effectively and help you save money. Her dedication to following up and ensuring everything was in order is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Amanda Douse

March 12, 2025

5  out of  5
rating by Amanda Douse
"I would like to thank Idalia Romero for actually taking the time out to explain in detail regarding all the questions I’ve asked her in a friendly manner. It’s representatives like her that makes a huge positive impact on a final decision on whether if going with a different provider is better or not. I’m glad that you answered my call as well as assisted me from start to finish. Thank you, Thank You, Thank You."
We responded:
"Thank you, Amanda, for your wonderful feedback! I'm so happy to hear that Idalia was able to assist you with all your questions in such a friendly manner. It's team members like her who truly make a difference. If you ever need further assistance or have more questions, please don't hesitate to reach out to our office. We're here to help!"
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Makesha Easter

March 7, 2025

5  out of  5
rating by Makesha Easter
"I truly love this State Farm office, Houston and his staff are amazing they make you feel like you are really apart of the family. Idalia was wonderful to talk to about my homeowners policy."
We responded:
"Thank you, Makesha, for your wonderful feedback! I'm so happy to know that you feel like part of the family here at our office. Idalia will be delighted to hear your kind words about discussing your homeowners policy. If you ever have more questions or need assistance, we're here to help!"
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DeShawn Hackett

March 7, 2025

5  out of  5
rating by DeShawn Hackett
"Levis has been extremely helpful for the past month or so. He has provided nothing but the best service to me in making sure I was insured and the personal hiccups I caused. Grisel also assisted as well alongside Levis to ensure everything went smoothly."
We responded:
"Thank you, DeShawn, for your wonderful feedback! I'm happy to hear that Levis and Grisel were able to provide you with excellent service and assist you with your insurance needs. It's great to know that everything went smoothly for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Mayra Guzman

March 6, 2025

5  out of  5
rating by Mayra Guzman
"I have been with State Farm for a couple of years now and they always provide great service and are very professional. Both Idalia and Grisel were very helpful. Would recommend to family and friends."
We responded:
"Thank you, Mayra, for your wonderful feedback! I'm happy to know that you've experienced great service and professionalism over the years. Idalia and Grisel are indeed valuable members of our team, and I'm glad they could assist you. We appreciate your recommendation and are here for any future insurance needs you might have. Feel free to reach out anytime!"
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Whittni Grady

March 3, 2025

5  out of  5
rating by Whittni Grady
"I am a representative of another insurance agency, and my communication with the representatives at this agency has been a delight! They are so helpful and prompt to respond, and it is clear they care about their customers above all."
We responded:
"Thank you, Whittni, for your wonderful feedback! I'm happy to hear that our team has been helpful and responsive in your interactions. We truly prioritize our customers and their needs. If there's anything more we can do for you, please don't hesitate to reach out."
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Vickie Clary

February 24, 2025

5  out of  5
rating by Vickie Clary
"All the staff are helpful, understanding and caring especially their agent Idalia. I was having some issues and Idalia called me just to check on me and to help me out. I highly recommend this specific office and agent Idalia. You will mot be disappointed. They really do listen to your needs and will help in any kind of way they can."
We responded:
"Thank you, Vickie, for sharing your experience! I'm happy to know that our team, especially Idalia, was able to assist you with care and understanding. We truly value your recommendation and are always here to listen and help in any way we can. If you have any questions or need further assistance, don't hesitate to reach out."
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JM Junk Removers

February 15, 2025

5  out of  5
rating by JM Junk Removers
"Great insurance company. Owner provides solutions to insurance issues and makes things happen. Very happy with their representation and guidance."
We responded:
"Thank you so much for your wonderful feedback! I'm glad to know that you are happy with the solutions and guidance provided. If you ever have more questions or need further assistance, please feel free to reach out. We're here to help!"
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Jenna Depo

February 14, 2025

5  out of  5
rating by Jenna Depo
"I would highly recommend Brittani Supaia at State Farm. She was responsive and worked hard to find us a bundle package that works for our needs. Shopping insurance is always tiresome but she made this process easy and provided great detail on the coverage."
We responded:
"Thank you, Jenna, for your wonderful recommendation! I'm glad Brittani was able to make your insurance shopping experience smooth and informative. It's great to know she found a bundle that fits your needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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jamie rodriguez

February 11, 2025

5  out of  5
rating by jamie rodriguez
"Staff is very knowledgeable and very helpful.. excellent customer service. They are willing to take the time to explain the process.."
We responded:
"Thank you, Jamie, for your wonderful feedback! I'm glad to know that our staff's knowledge and helpfulness made a positive impact on your experience. We always strive to provide excellent customer service and are happy to take the time to explain the process. If you have any more questions or need assistance in the future, feel free to reach out."
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Diana Perez

February 3, 2025

5  out of  5
rating by Diana Perez
"Tienen excelente atención al cliente,Idalia Romero me ayudó con la cotización para mi casa,desafortunadamente no era apta para el seguro en ese momento pero fue muy amable y paciente todo el proceso,también hablé con Yessica sobre la aseguradora de vida y ambas son excelentes profesionales pacientes definitivamente con ellas el proceso de información fue más fácil y sencillo"
We responded:
"¡Gracias, Diana! Nos alegra saber que Idalia y Yessica hicieron que el proceso de información fuera más fácil y sencillo para ti. Apreciamos mucho tus palabras sobre su amabilidad y profesionalismo. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Bobbie traylor

February 3, 2025

5  out of  5
rating by Bobbie traylor
"She was very polite and knowledgeable of what I wanted and helped me with it. Thank you 👍👍😊"
We responded:
"Thank you, Bobbie, for your wonderful feedback! I'm glad we could assist you with your needs. If you have any more questions or require further assistance, feel free to reach out. 😊"
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Claudia Villa

January 29, 2025

5  out of  5
rating by Claudia Villa
"I love working with Idalia. She is always willing to help and go the extra mile to help."
We responded:
"Thank you, Claudia! I'm happy to hear about your positive experience with Idalia. Her dedication to going the extra mile is truly appreciated. If you need any assistance in the future, feel free to reach out to our office."
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Garron Spencer

January 28, 2025

5  out of  5
rating by Garron Spencer
"I would like to thank Idalia for keeping me posted on the latest information and providing excellent customer service regarding all my insurance policies in an timely manner."
We responded:
"Thank you, Garron, for sharing your positive experience! I'm happy to hear that Idalia has been able to keep you informed and provide excellent service with your insurance policies. We appreciate your feedback and are here to assist with any future needs or questions you may have."
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Katie Kurtz

January 24, 2025

5  out of  5
rating by Katie Kurtz
"Worked with Brittani - super easy to work with and change over our policy. Saved us a ton of money on our policies!"
We responded:
"Thank you, Katie! I'm happy to know that Brittani made the process of changing your policy so easy and helped you save a significant amount on your policies. Our team is dedicated to providing reliable service and ensuring you have the coverage you need."
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Cynthia Rosales

January 23, 2025

5  out of  5
rating by Cynthia Rosales
"I switched from a State Farm to another and so far we have been very pleased with Houston and his staff. Donna is a gem . Thanks to them for being so attentive ."
We responded:
"Thank you, Cynthia, for your wonderful feedback! I'm glad to know that you and your family are satisfied with our services. If you ever need anything or have questions, feel free to reach out to us anytime."