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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carson Castellano

Carson Castellano

August 23, 2024

5  out of  5
rating by Carson Castellano
"Houston & Team are always a pleasure. I sincerely appreciate their punctuality and services!"
We responded:
"Carson, thank you for your kind words. I'm glad you appreciate our punctuality and services. We're always here to help with any future needs or questions. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Chase Baker

July 9, 2024

5  out of  5
rating by Chase Baker
"Ashley at State Farm , helped me upgrade my renters insurance , with extra coverage and broke everything down and explained it to me in detail , a week later , she showed me some quotes for life insurance benefits, and we figured out which one worked best for me , appreciate all your time and effort in getting me set up"
We responded:
"Thank you, Chase, for sharing your experience with us! I'm so happy Ashley could assist you in upgrading your Renters Insurance and provide detailed explanations along the way. It's rewarding to hear that she also helped you find the right life insurance benefits! Your recognition of her time and effort means a lot, and we'll make sure Ashley knows how much you appreciate her support. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Jared R

June 24, 2024

5  out of  5
rating by Jared R
"I recently had the pleasure of working with Ashley for my insurance needs, and I couldn't be more satisfied with the service I received. Ashley was incredibly knowledgeable, patient, and attentive, ensuring that I understood all my options and made the best decision for my situation. Her professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend Ashley for anyone seeking reliable and personalized insurance services. Thank you, Ashley, for your exceptional support!"
We responded:
"Jared, I'm thrilled to hear about your fantastic experience working with Ashley! Her knowledge, patience, and professionalism truly shine through in providing you with personalized insurance services. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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erin mcdaniel

June 24, 2024

5  out of  5
rating by erin mcdaniel
"Ashley has been amazing from day 1 of her answering the phone! She’s always friendly, gets things done, and always willing to help with any questions or concerns! State Farm holds the policy to my homes, cars and my business insurance! If you need an agent that will get things done Ashley is the one!"
We responded:
"Erin, your praise for Ashley's exceptional customer service is a great motivation for our team! We're also delighted to be your go-to for your home, auto, and business insurance needs! Your recommendation for Ashley and our office means a lot to us, thank you for putting your trust in us to help protect what matters most! - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Rhiannon

June 21, 2024

5  out of  5
rating by Rhiannon
"Anna is amazing. She was able to find us a better policy for our family at a cheaper rate. She is always there when we need her for policy updates or changes. I can’t say enough great things about her."
We responded:
"Rhiannon, your review means a lot to us! I'm pleased to hear that Anna provided you with a better policy at a cheaper rate and exceptional service for your family. We're grateful for your positive feedback and look forward to assisting you with any future policy updates or changes. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
Profile photo of Annie Martinez

Annie Martinez

June 21, 2024

5  out of  5
rating by Annie Martinez
"A few months ago I started shopping for a new auto and home insurance company. A friend recommended State Farm nearby so I contacted the office and started working with Carter Miller. Carter has been great to work with and since switching he has helped me with getting references when we needed our roof looked at for leaks. Carter has been a great resource and always helps me with any questions or concerns I may have."
We responded:
"Annie, we're thrilled to hear about your positive experience with Carter at our office! We're pleased to have provided you with great service and assistance with your auto and home insurance needs. If you have any more questions or concerns, feel free to reach out anytime! - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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willy guadarrama

June 17, 2024

5  out of  5
rating by willy guadarrama
"I was under Ashley's care with state farm for my entire experience. She is unmatched when it comes to helping you with the entire process. State farm might not make it easy for you but she sure does. If you want an agent who is understanding and truly professional look no further. Hopefully we can work together in the future."
We responded:
"Thank you, Willy, for your fantastic review! I'm thrilled you found Ashley to be unmatched in helping you through the insurance process. We're pleased to have provided you with professional and understanding service. Looking forward to assisting you in the future! - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Erica Henry

May 13, 2024

5  out of  5
rating by Erica Henry
"Houston Tullos office is awesome! Ashley Washington is the best agent! Great customer service and made sure I was happy!! If you need life insurance, car insurance, or home insurance this is the place to go and they will take care of you!!!"
We responded:
"Erica, I'm thrilled to hear you had such a fantastic experience with Ashley at our office! We're pleased to have provided you with great customer service and ensured your satisfaction with your life, car, and home insurance needs. Thank you for choosing us to take care of you! Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
Profile photo of Ivan Luviano

Ivan Luviano

May 3, 2024

5  out of  5
rating by Ivan Luviano
"Ashley at Houston Tullos State Farm helped me and my family. She even walked us thru and set up life insurance for all of us. She really looks at protecting your whole family and not just your car. We really feel like family here."
We responded:
"Ivan, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Ashley was able to do just that for your life policies! We appreciate you putting your trust in our office to help protect what matters most. - Houston Tullos - State Farm Insurance Agent"
Profile photo of Rr Richards

Rr Richards

May 3, 2024

5  out of  5
rating by Rr Richards
"Ashley is Outstanding great service! Very attentive and helpful, making my experience exceptional."
We responded:
"Thank you for your kind words! We're happy to hear Ashley was able to provide a great experience. - Houston Tullos - State Farm Insurance Agent"
Profile photo of Ben Ojeda

Ben Ojeda

May 1, 2024

5  out of  5
rating by Ben Ojeda
"Houston Tullos office is the greatest. When finding a great and affordable insurance policy the smart and very helpful Ashley Washington guided me and set me up with a great affordable policy for my brand new truck. Greatly appreciate the help and time and care Ashley provided simply the greatest agent ever."
We responded:
"Ben, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs! - Houston Tullos - State Farm Insurance Agent"
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Sparky Lane

May 1, 2024

5  out of  5
rating by Sparky Lane
"Exceptional customer service across the board!"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Houston Tullos - State Farm Insurance Agent"
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naketa hooper

May 1, 2024

5  out of  5
rating by naketa hooper
"Houston / Ashley the whole "Team" is awesome 👌🏾 they make me feel like family every time I'm in the office if there is anything that I don't understand and I say (explain this to me like I'm a 5 year old) they laugh but they give me the understanding that I need.. every Birthday they send a card in the mail with the whole Team sign it...."
We responded:
"Naketa, it was a joy working with you! We have a wonderful team and I'm happy you had a positive experience! We value you for letting us be your good neighbor."
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Slim Williams

May 1, 2024

5  out of  5
rating by Slim Williams
"Say mane for those of you out there that’s been getting screwed around on your home,auto and life Insurance policies. Holler at my girl Ashley Washington over there at State Farm she got the hook up. She has great customer service. She really takes pride in her work she’s very determined to get the best policy plan for you. Thanks Ashley for making my life a lot easier with the affordable plan that you got for me."
We responded:
"Thank you for the review Slim!"
Profile photo of King Slim

King Slim

April 30, 2024

5  out of  5
rating by King Slim
"Not only did ashley help me get my brand new car! She also patiently stayed on the phone with insurance to make sure I could drive off the lot same day. Awesome experience will be referring."
We responded:
"Thank you for your positive review! And thanks for the shout out for Ashley. She is a wonderful asset to the team. Thanks for choosing us for your insurance needs!"
Profile photo of Society Visuals

Society Visuals

April 30, 2024

5  out of  5
rating by Society Visuals
"It's always important to have an insurance agent who pays attention to detail, especially in business. Ashley really understood my needs and provided excellent service to me and my clients. I had a great experience with her!"
We responded:
"Thank you for your wonderful review! Ashley is a true asset to the team and we are glad to hear she was able to assist you and your clients with exceptional service!"
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Alecia Bates

April 30, 2024

5  out of  5
rating by Alecia Bates
"My agent Ms. Ashley Washington is best of all she is always on time and on point when I need her. Keep up the BEST work Ashley"
We responded:
"Alecia, thanks for the praise for Ashley! She is a valuable part of the team and we value how much she cares about all of our customers! Thanks for choosing us!"
Profile photo of Marszell Adams

Marszell Adams

April 30, 2024

5  out of  5
rating by Marszell Adams
"Ashley Washington is an awesome insurance professional! She helped me lower my insurance rate and provided insightful insurance knowledge. We are grateful for the folks at Houston Tullos State Farm!"
We responded:
"Marszell, thank you for letting us know how Ashley was able to assist you with your insurance needs! Thank you for choosing us for your insurance needs!"
Profile photo of Mario Zapien

Mario Zapien

April 30, 2024

5  out of  5
rating by Mario Zapien
"Highly recommend speaking with Ashley Washington. She was very helpful and knowledgeable. Great customer service skills. She helped me find a lower rate and saved me $100 a month. Thanks again Ashely!"
We responded:
"Mario, thank you for your recommendation! Ashley is a true asset to the team and I'm happy she was able to assist you with finding a lower rate. We hope to continue serving your insurance needs for many years!"
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Norma Alvarez

April 11, 2024

5  out of  5
rating by Norma Alvarez
"I called and got quoted and insured so quickly ! Lilly is my agent and she is just amazing , I am comfortable knowing I can text or reach her with any questions and she gets back to me promptly. I am a young driver and State Farm has the best deals for young qualified drivers. Thank you Lilly !!"
We responded:
"Thank you, Norma, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Lilly, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Houston Tullos - State Farm Insurance Agent"
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Jeremy Ratcliff

April 4, 2024

5  out of  5
rating by Jeremy Ratcliff
"Messina Beltran was an awesome person to work with. Fast, sufficient, and a over all badass"
We responded:
"Thank you for the five stars, Jeremy! And thank you for the praise for Messina! Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
Profile photo of Maria Guzman

Maria Guzman

March 28, 2024

5  out of  5
rating by Maria Guzman
"Yessica is always so helpful! Great customer service and very communicative. Goes over and beyond to help."
We responded:
"Thanks for the kind words, Maria! We’re happy to hear Yessica was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
Profile photo of Rich Workman

Rich Workman

March 28, 2024

5  out of  5
rating by Rich Workman
"I called and worked with Anna 3 days before my Auto and Home insurance was set to renew. She helped me find a better policy at a lower price and the entire process was quick and easy. Highly recommend!"
We responded:
"Thank you, Rich, for sharing your positive experience with our office! We are delighted to hear that you found a better policy at a lower price with the help of our team. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Fidel Moreno

March 22, 2024

5  out of  5
rating by Fidel Moreno
"I have never had an Insurance company care so much before like Houston's office has! Wow, talk about one big family, they all make you feel welcomed and are there for you every step of the way! Thank you all... the Moreno family (Wylie Tx)"
We responded:
"It is always a pleasure to hear such positive feedback, Fidel! We are thrilled that you felt like part of our big family at our office in Fate, TX. Our team is dedicated to providing exceptional service every step of the way, and we are grateful for the opportunity to assist you with your insurance needs. Thank you for choosing Houston Tullos - State Farm Insurance Agent!"
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Destiny Legates

March 12, 2024

5  out of  5
rating by Destiny Legates
"Anna Johnson was able to help me get set up with a new insurance bundle. She was patient and kind!"
We responded:
"Destiny, thank you for sharing your positive experience with Anna Johnson and our team. We are delighted to hear that Anna was patient and kind in helping you set up your new insurance bundle. We are here for you whenever you need assistance. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"