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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Billye Mason

September 10, 2026

5  out of  5
rating by Billye Mason
"Very nice office personal & knowledgeable glad I stopped in."
We responded:
"Mr. Billye we love when you come by. Thank you for the review!"
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Oscar Esquivel

September 10, 2026

5  out of  5
rating by Oscar Esquivel
"I want to thank Sunitha for helping me save on my home and auto and thanks to Jocelyn for the great customer service! 5 stars for this office!"
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Charles Moncriffe

September 4, 2026

5  out of  5
rating by Charles Moncriffe
"Jocelyn and Idalia always provide great customer service. They are very welcoming and helpful. These girls are very friendly."
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Josh Fitz

September 1, 2026

5  out of  5
rating by Josh Fitz
"Donna and all the team are great to work with. Always going the extra step to make sure we are taken care of. Five stars and High Fives!"
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Alicia Littrell

September 1, 2026

5  out of  5
rating by Alicia Littrell
"Donna is wonderful to work with! She’s friendly, knowledgeable, responsive, and truly cares about her clients. I highly recommend her for all your insurance needs!"
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Mike Hesser

August 31, 2026

5  out of  5
rating by Mike Hesser
"Short and sweet for me...Idalia was awesome!!"
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Amina Youssuf

August 31, 2026

5  out of  5
rating by Amina Youssuf
"Levis was very helpful. He went thru all the options to give me the best rate but also be covered if anything were to happen to auto or home. I was able to get the policy started with them in less than 24 hours. Definitely recommend."
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Carmen Robles

August 31, 2026

5  out of  5
rating by Carmen Robles
"Jocelyn has helped my claim process so easy. She is very nice and helpful. The office is very professional."
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Angel Castillo

August 31, 2026

5  out of  5
rating by Angel Castillo
"Idalia was very helpful and when I called it was to see if my reduction in auto insurance was a one time thing or a discount on my plan.

I was happy to know that not only was it a substantial reduction in my premium, but that I would be receiving two dividend checks in addition…not many insurance companies that I know of gives back…awesome!"
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Nav Singh

August 28, 2026

5  out of  5
rating by Nav Singh
"I’ve had a great experience working with Sunitha. She has been extremely helpful whenever I’ve needed assistance and is always very prompt and responsive. She genuinely cares about her clients and makes the entire process easy and stress-free. I’ve never had this kind of great experience with an insurance agent before. Highly recommend her!"
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Garron Spencer

August 28, 2026

5  out of  5
rating by Garron Spencer
"I would like to thank Idalia for keeping me posted on the latest information and providing excellent customer service regarding all my insurance policies in an timely manner."
We responded:
"Thank you, Garron, for sharing your positive experience! I'm happy to hear that Idalia has been able to keep you informed and provide excellent service with your insurance policies. We appreciate your feedback and are here to assist with any future needs or questions you may have."
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Mohit Verma

August 27, 2026

5  out of  5
rating by Mohit Verma
"I had a wonderful experience working with Anju for my insurance needs. She was extremely professional, knowledgeable, patient, and helpful throughout the entire process. She took the time to understand my needs, explained everything clearly, and made sure I was comfortable with my options.

Anju was always responsive and went above and beyond to make the process simple and stress-free. I truly appreciate her excellent customer service and dedication. I highly recommend Anju to anyone looking for a trustworthy and reliable insurance agent. Thank you, Anju, for all your help!"
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Marytere Martinez

August 26, 2026

5  out of  5
rating by Marytere Martinez
"Yo siempre pregunto por Jocelyn ella es muy ablarle y paciente con todas las preguntas que tengo siempre me ayuda ella es muy profesional.
Mil gracias!!"
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Nathan Lanham

August 26, 2026

5  out of  5
rating by Nathan Lanham
"Got us much better prices on home and auto when we bundled 💪"
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Annah Graves

August 26, 2026

5  out of  5
rating by Annah Graves
"We recently switched insurers for home, auto and more to State Farm with Houston. When shopping around years ago, State Farm had great auto options but home wasn’t as competitive. We recently started shopping around and Houston was able to beat every price with the best coverage all around! Carter, another agent in his office, made the entire process effortless. He handled everything for us within 30 minutes which has never been my experience in dealing with insurance agencies. 5-star customer service, product and process!"
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Don Clevenger

August 25, 2026

5  out of  5
rating by Don Clevenger
"Idalia Romero goes a great job."
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robert dark

August 24, 2026

5  out of  5
rating by robert dark
"Donna was a great help in determining my correct premium."
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Brenda Mitchell

August 24, 2026

5  out of  5
rating by Brenda Mitchell
"Thanks for Donna’s research on Tesla insurance."
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Sabrina “Sab” Jackson

August 21, 2026

4  out of  5
rating by Sabrina “Sab” Jackson
"I had a very positive experience working with Idalia R. Throughout my time with State Farm, Idalia was consistently professional, patient, and prompt in her communication. There were times when I was concerned or stressed about something related to my policy, and she always responded calmly and professionally, which I genuinely appreciated.

My only frustration during my time with State Farm was with the Drive Safe & Save technology. While it was easy to set up, I experienced issues with it disconnecting and not tracking properly, which meant having to reconnect it several times. That was a technology issue, though, and not a reflection of the service I received from Idalia.

Ultimately, my decision to leave State Farm came down to insurance rates and doing what made the most sense for my budget. It was not because of the service I received from Idalia. I would certainly consider State Farm again in the future, and I truly appreciate the professionalism and level of service Idalia provided."
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Jeanette Jackson

August 19, 2026

5  out of  5
rating by Jeanette Jackson
"Jocelyn and Idalia always provide the best customer service. These girls are so nice and helpful and always make me feel welcome every time I come into the office. I recommend this agency!"
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Rhonda Burns

August 19, 2026

5  out of  5
rating by Rhonda Burns
"Presley did an amazing job with finding me the best price for my auto and renters insurance. Thank you!"
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Gina Samaniego

August 6, 2026

5  out of  5
rating by Gina Samaniego
"Always a great experience when talking to Idelia!"
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Stephanie Velazquez

August 5, 2026

5  out of  5
rating by Stephanie Velazquez
"Idalia was of great help!"
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Allen (Allen SJR-So Ambitious-)

August 3, 2026

5  out of  5
rating by Allen (Allen SJR-So Ambitious-)
"Great experience dealing with ms Diana, she very knowledgeable and informative on the services. Overjoyed with my decision to choose State Farm."
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vladislav mnatsakanov

July 22, 2026

5  out of  5
rating by vladislav mnatsakanov
"LEVIS absolutely went above and beyond to find me the best rates took days to do so to find rhe best deals and didnt skip a beat on customer service and Amazing prices
Cant thank him enough
Respectful honest and trustworthy person
Thank you"